PDNob Data Protection
At PDNob, we understand that PDF documents often contain sensitive information. To protect the data of both enterprise and individual users, we strictly follow global privacy regulations and combine advanced technologies to ensure that every step of uploading, editing, storing, and sharing is handled legally, securely, and transparently.
1. Global Data Protection Commitment
PDNob is committed to protecting user data worldwide and complying with international privacy laws and evolving regulations:
Europe: Compliant with GDPR (EU/EEA and UK), ensuring users have the rights to access, correct, delete, and port their personal data.
United States: Compliant with CPRA (California Privacy Act), ensuring the security of personal information.
Other Regions: Compliant with privacy regulations in Australia, Singapore, Hong Kong, Switzerland, and other jurisdictions to ensure lawful cross-border data processing.
Our global data protection strategy ensures that PDNob users can safely use PDF editing features anywhere in the world while meeting industry compliance requirements.
2. Personal Data Processing and Control
PDNob processes personal data according to applicable laws and industry best practices, covering the following types:
- Account Information: Registration and login records
- Documents & Content: Uploaded, edited, and shared PDF files
- Usage Data: Product feature usage and logs
We provide users with full control over their data, including:
- Access & Download: View your data at any time
- Correction or Deletion: Update or remove personal information as needed
- Processing Restrictions & Objections: Manage permissions for data usage
- Data Portability: Securely transfer data to other services
Data Subject Access Requests: You have the right to request more information about how PDNob processes your personal data. Please contact our customer support team via email: [email protected]
When submitting a request, please provide the following information to help us process it quickly:
- Your identity (individual/company)
- Type of request (access, correction, deletion, restriction, etc.)
- Company name (if applicable)
- Contact information (first name, last name, email)
- Country/region
- Request details (specify the information or action you want us to process)
Our team will follow up and respond to your request promptly.
These measures ensure that users have transparent control over their personal data and comply with regulations such as GDPR and CPRA.
3. Data Transfer and Third-Party Collaboration
When necessary, PDNob works with trusted third parties or subprocessors to provide service support:
- Compliance Agreements: All partners must follow strict data protection standards and sign agreements.
- Regular Reviews: Continuous monitoring of partners’ data processing compliance.
Data Processors and Subcontractors Used
To support product features and service stability, PDNob may use trusted third-party data processors or subcontractors. All partners are required to comply with strict data protection obligations and only process data to the extent necessary to provide the relevant services.
| Name | Purpose | Data Center Location | |
|---|---|---|---|
| Amazon Web Services (AWS) | Amazon Web Services (AWS) | Hosting services | EU data centers |
| App Center (BugSplat) | App Center (BugSplat) | Crash log reporting | - |
| Azure | Azure | OpenAI hosting | - |
| Cloudflare | Cloudflare | Web Application Firewall | Global |
| Redis Cloud | Redis Cloud | Caching services | EU data centers |
Through strict management and contractual obligations, we ensure that data is protected to the highest standard during transmission and third-party processing.
4. Technical Safeguards & Privacy by Design
PDNob incorporates privacy protection into product design and development processes:
- Data Minimization: Collect only the information necessary for use
- Secure Software Development Lifecycle (SSDLC): Security and privacy protection are implemented from the design stage
- Access Control & Permission Management: Ensure that only authorized users can access sensitive information
Additionally, PDNob uses AES-256 encryption and TLS 1.2/1.3 secure transmission to fully protect data both at rest and in transit.
5. User Transparency & Trust
We adhere to the principle of transparency, letting users understand every step of data processing:
- Providing data processing policies, privacy statements, and cross-border data transfer information
- Allowing users to contact the PDNob data protection team at any time to inquire about data processing or submit requests
Through transparency, compliance, and technical measures, PDNob builds a foundation of user trust in PDF data privacy, ensuring that every document is processed securely.