Privacy Policy

2. What Personal Information Do We Collect

2.1 Personal data related to your visit to our website, purchase and use of our products

(1) Data collected when you visit our website

When a user visits our website, we will collect the user's clicks on the website, the pages visited, the date and time of the user's visit to the website, and the source of the user. In most cases, such collections are collected anonymously.

(2) The data you submit to us

The personal information we collect through the collection form in the purchase process or other processes includes: your name, profile picture, education, gender, age, country, email address, mailing address, postal code, phone number, payment information (credit card information/ Debit card information or other payment/billing information), company name and industry, your account data, customer support information.

(3) Data collected when you use our products

We have different types of products, and different products may collect different data. Generally speaking, if you use our products, we may collect the following data:

  • - Your product serial number;
  • - We collect information about the products you use and your use of the products, including but not limited to startup data, function usage information, page clicks and operations, and registration information;
  • - Your local device information, including but not limited to your device model and configuration information, operating system, software version, MAC address, IP address, operation log information, the size and format of the file you operate, etc;
  • - Desktop product operation log, operation crash report, etc. When a user crashes during the use of the product, we will ask the user if they are willing to send the original document to us in order to confirm the cause of the crash and solve the crash problem. Only with the user's consent, we will collect the user's original document information;
  • - Internet product log information. Every time you visit a website, your browser will send certain information to our server. This information is automatically recorded by our server. The server log file includes the following information: IP address, browser type, web request from the browser, referencing or exiting page, number of clicks, login page, URL, viewed page, and other related information.
2.2 Cookie Information

Cookies are small text files containing a string of alphanumeric characters. When you visit a website or application, they are stored on your browser or device. Cookies can help websites remember your visit information (such as your preferences) to make the next visit more convenient. Cookies can also help us obtain other information, such as daily visitors to this website and the most visited pages. Cookies are unique and can only be read by the server that assigned them. They cannot be executed as code or spread viruses.

The use of cookies can help us better understand user behavior, inform us which parts of our website users have visited, and measure and promote the effectiveness of advertising and web searches. If you do not want to allow cookie settings when visiting our website, you can change the settings in your browser to block cookies, but you may not be able to access all pages by doing so. Click to learn more about the Cookies Privacy Policy.

3. What Purposes Do We Use the Collected Information

PDNob will try its best to protect the security of user information and comply with regional laws and regulations. In order to provide users with better services, your information may be desensitized for analysis.We may use your personal information to:

  • - Necessary to realize product functions;
  • - Verify your identity to complete the order or provide related services and to prevent piracy;
  • - As necessary for the user to conclude a contract with PDNob. So that we can obtain the necessary information to identify and send bills to the user and charge according to the payment method agreed by the user;
  • - Provide personalized information;
  • - PDNob's internal statistics and analysis purposes;
  • - For refund management purposes;
  • - Other uses with your consent.

4. Transfer of Personal Data

PDNob transfers the collected personal data to recipients located outside the European Union. These destinations may not have laws protecting users' personal data like the European Union.

PDNob ensures that user personal data processed by PDNob or its suppliers and partners operating outside the European Union are safely processed and protected from unauthorized access, loss or destruction, illegal processing, and anything that is incompatible with this privacy policy. The purpose of the inconsistent handling policy.

  • PDNob may transmit your email address and other necessary information (such as your name) to unexpected third-party email sending service providers in the European Union in order to send you promotional emails;
  • PDNob may transfer your payment information to a payment processing company outside the EU to process the transaction;
  • PDNob may use third-party cookies and tracking tools (such as AdWords, Bing, bugsplat, Criteo, discus, fabric, Facebook, FireBase, Flurry, Google Analytics, Hotjar, LinkedIn, Pardot, Quora) to track information about how users use the website And products, such website usage data and product usage data may be sent to and stored on third-party servers located outside the European Union. Such third-party cookies and tracking tools may send tracking data or analysis reports to PDNob for the above-mentioned purposes. Most third-party cookies and tracking tools process your personal data anonymously;
  • PDNob may store the collected personal data on the server rented from the server provider;
  • PDNob may transfer your relevant personal information to social media outside Europe, third-party online forums, other marketing platforms and service providers that have completed relevant services;
  • PDNob may transfer your relevant personal information to fraud monitoring and prevention providers outside the European Union to complete related services;