PDNob Privacy Policy - How We Protect Your Data

Last updated on March 24, 2026

This product is provided by PDNob (hereinafter referred to as "PDNob," "we," or "the Company"). The registered address of the Company is ROOM C22 10/F NO.52 HUNG TO ROAD KWUN TONG HONGKONG. The contact information for our Data Protection Officer (DPO) is [email protected]. We attach great importance to protecting the privacy of users (referred to as "you" hereinafter) and are committed to respecting and safeguarding the personal information we collect. The data controller is PDNob and its affiliated companies.

PDNob has appointed an EU representative in accordance with Regulation No. 2016/679 on the protection of natural persons with regard to the processing of Personal Data (the “GDPR”). You can contact the designated EU representative of PDNob by reaching [email protected].

This Privacy Policy explains how we collect, use, store, share, and otherwise process your personal information when you use our products. This Privacy Policy will help you understand the following:

1. How we collect and handle your information, and what information we collect from you

The personal information we may need to collect and use about you regarding your use of our product includes the following two circumstances:

a. In order to provide you with the basic features of our product, we may need your permission to collect and use the necessary information. In the event that you refuse to provide the corresponding information, you will not be able to have proper access to or use our product.

b. In order to provide you with additional features of our product, you may have the option of accepting or refusing to provide us with certain information about yourself, and the type and scope of personal information collected for the basic features and additional features may differ. If you refuse to provide us with such information, you will not be able to use the additional features or reach the desired results, but this will not prevent you from using the basic features.

The specific scenarios in which we collect and use your information for functional purposes:

a. Using our products

When you use our products/services, depending on the different types of products, we may request different permissions and collect different data. In general, if you use our products, we will collect your basic information and device information. We may use this collected information to match corresponding features, modify the appearance or functionality of the product, or develop new features based on the analysis of this data. This information is collected anonymously, and we cannot identify you through this information.

We collect information about your use of the product and how you use it, including but not limited to startup data, feature usage, interface clicks, login information, operation log information, access dates and times, duration of product usage, file sizes and formats you work with, crash data, and installation data. Additionally, during installation, we collect installation information such as device type, device hardware model, device operating system, version used, and product serial number, etc.

Please understand that when you switch the software product to run in the background, due to device models and system reasons, the information collection activities related to the product features you previously used may not stop immediately, resulting in brief background information collection activities.

We process Product Usage Data and Product Installation Data so that we can facilitate, evaluate, and verify your use of our products and services. We will also use the Product Usage Data for our own internal statistical and analytical purposes, and to evaluate and enhance users' experience of the Products by identifying customer preferences and analyzing crash data. If you want to cancel the aforementioned purpose, you can contact us through customer service or online forms on our websites.

b. Creating your account

When you access or use our products, you may choose to create an account to fully access all product features. You can register an account using your email address or log in via a third-party account (such as Google or Apple).

We collect and process your account information-including your email address, username, and third-party account details-to assist in creating your account (WSID) and to maintain records of your product license (used to authenticate and periodically verify your licensing rights to prevent unauthorized use). This information is also used to provide you with maintenance and support services. Furthermore, such information is utilized for account creation and user profile presentation, and to facilitate the recovery of your account in the event of loss or other account-related issues.

c. Customer service and dispute handling

When you contact us or submit requests regarding sales, after-sales, or dispute resolution, in order to ensure the security of your account and the system, we may require you to provide the necessary personal information to verify your identity. To facilitate communication with you, assist in resolving your issues promptly, and document the handling process and outcomes, we may retain records of our communication, correspondence, and related content with you (including account information, address, email, other contact details, and any additional information you provide to substantiate relevant facts). Additionally, in order to provide customer service and improve its quality, we may utilize other information provided by you, including relevant information you provide during customer service interactions and questionnaire responses you submit to us during surveys.

d. Transactions and payments

When you make payment transactions for our products, App Store/Google Play collects various payment information from you. The specific information collected is ultimately determined by App Store/Google Play's policies. We ultimately receive the following from App Store/Google Play: your country/region, the type of product you purchased, the amount paid in your local currency, and the order number.

We shall use the transaction and payment information to determine your subscription eligibility, grant you access rights, and such information will be recorded in our internal financial records.

We do not collect or process data regarding your payment instruments, such as credit card numbers, bank account numbers, or PayPal account details. This information is collected, processed, and stored exclusively by our qualified payment processors.

e. Use of product features

In order to ensure the normal opening, editing and saving of files, we may request access to your files. When you use the functions of scanning to create PDF and inserting photos, we may request access to your camera. To use the functions of inserting images and selecting albums normally, we will request access to your album. In order to use the application normally, we will request access to your Wi-Fi data. We may notify you of some necessary messages, which may include reminders, sound and image tags. You can configure them to be turned off or on in "Settings".

f. Other content

You may provide reviews of our products in the software store's comment section or other public platforms. We will use the review information to improve our products, and we may use your posted reviews (along with your relevant information) for marketing purposes to provide information about our products to consumers and potential customers, enabling others to better understand and use our products.

During your use of our products, you may provide us with your information through data collection forms or other means. We will legally and compliantly use the provided information in accordance with the agreed terms and will not use it for other purposes.

We obtain the aforementioned permissions and information from you in order to provide specific services. If you refuse to grant the corresponding permissions or disagree with us collecting such information, you will be unable to use the corresponding functionalities but can still use our other services without any impact.

2. How we store, protect, and transmit your personal information

Unless otherwise required or permitted by applicable laws for longer retention periods, we determine different retention periods for different types of information based on the nature of the information, the purposes for which we use it, and the duration necessary to achieve the purposes described in this policy. For example, when processing your information to provide you with services, we will retain your account information, billing information, and similar content for as long as you have an account with us.

We employ reasonable measures to help protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. Please use complex passwords to assist us in ensuring the security of your account and personal information. Please be aware that the systems and communication networks you use when accessing our products may be subject to security vulnerabilities beyond our control. In the internet industry, due to technological limitations, rapid advancements, and potential malicious attacks, despite our best efforts to strengthen security measures, it is not possible to guarantee 100% security of information at all times.

Given the global nature of our business operations, we may transfer the data we collect about you to secure servers or data centers located in countries/regions outside the country where the data was initially collected (including the United States, the European Economic Area ("EEA"), or Japan) for storage and/or processing. The purpose of transferring this information across borders includes:

  • To transfer your payment information to payment processing companies located outside your country for transaction processing.
  • To use third-party tracking tools to monitor how users use product features. Product usage data may be sent to and stored in third-party servers located outside your country. These tracking tools anonymize your personal data and may share reports with PDNob for the above purposes.
  • To store personal data on servers leased from service providers.

When transferring your data to countries/regions outside the country where the data was initially collected, we will protect the data in accordance with this privacy policy and comply with applicable legal requirements to provide adequate protection for such data.

3. How we share, transfer, and disclose your personal information

To ensure the implementation of PDNob product features and the safe and stable performance of our apps, and because some features cannot be executed solely by PDNob, we may share or entrust some of your personal information with third parties such as our partners to ensure smooth operation of product features. You agree that we may share your personal information with affiliates that support our features, and with third parties that we integrate or access, for the purpose of providing services to you. These third parties may assist us with payment processing, realizing product functions (e.g., OCR and document conversion), data analysis, and data storage. Our affiliates are not authorized to use your personal information for purposes other than those set forth in this Privacy Policy. They must obtain your separate consent if they wish to change the purposes for which your personal information is processed.

We may share your data with our affiliated companies, and in the event of a merger, division, acquisition, or bankruptcy, your data may be transferred as part of such transaction. We will ensure the confidentiality of such information during the transfer, inform you of the recipient's name and contact information, and require the new entity holding your personal information to continue abiding by this Privacy Policy. Otherwise, we will request the recipient to seek your authorization and consent again. If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

We may disclose the information we collect about you in response to subpoenas, court orders, legal proceedings, law enforcement requests, legal claims, or government investigations, to protect the rights, interests, and safety of the platform, our affiliated companies, users, or the public.

4. How you shall manage your personal information

You have the right to access, correct, and delete the information we collect about you. If you are unable to do so, or have any questions about Personal Information we have collected and/or shared about you, or would like to withdraw your consent for our processing (i.e., entirely delete your account), please contact us at: [email protected].

We will act on your requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (e.g., repetitive requests), in which case we may charge a reasonable fee (taking into account administrative costs), or refuse to act on the request.

5. How do we handle the personal information of minors

If you are a minor, you shall use our services only with prior consent from your parent or legal guardian (collectively, "guardian"). We recommend that guardians read this Policy carefully, and minors obtain guardian consent and guidance before submitting personal information. If you are a guardian, please ensure the minor in your custody uses our products or services with your authorized consent. For questions regarding a minor's personal information, please contact us through the methods set forth in this Policy.

We do not knowingly collect personal information from children under the age of 13. If we learn we have collected such information, we will take reasonable steps to delete it promptly, unless legally obligated to retain it. Please contact us if you believe we have information from or about a child under 13: [email protected].

6. Permissions of users in different regions for their personal information

The GDPR, Japan's Act on the Protection of Personal Information, and other applicable laws provide certain rights to users. Broadly, you have, or may have, the following rights:

  • Right to be informed: Access to clear and transparent information about how PDNob collects and uses personal data.
  • Right of access: Obtain access to your Personal Data and other certain information.
  • Right to rectification: Correct inaccurate or incomplete personal data.
  • Right to erasure: Request deletion or removal of your personal data where no compelling reason exists to retain it.
  • Right to withdraw consent: Revoke previously provided consent for processing.
  • Right to object to processing: Object at any time on grounds relating to your particular situation.
  • Right to restrict processing: ‘Block' or suppress further use of personal data under certain circumstances.
  • Right to data portability: Receive your Personal Data in a structured, commonly used, and machine-readable format.
  • Right to lodge a complaint: Submit a complaint to a local supervisory authority regarding our processing of personal data.

These rights may not be absolute. For example, withdrawing consent may not prevent processing required by law.

For California residents, the CCPA and CPRA provide additional rights regarding access, deletion, opt-out of sale, and non-discrimination. Contact us to exercise these rights at: [email protected].

7. How the Policy will be updated

We may revise this Privacy Policy from time to time. Updates will be posted on our official website or within our applications. The revised Privacy Policy becomes effective immediately upon posting, unless otherwise stated. We encourage you to regularly review this page for updates.

8. How to contact us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us via: