about PDNob
After your purchase is completed, an account is automatically created using the email address you provided at checkout. Your initial login password is displayed on the purchase success page. If you did not note the initial password and did not reset it within the time limit stated in the email, you can still log in through the software: Open the product and click Log In Choose Log in with verification code, or Click Forgot Password to reset your password and then log in Once logged in, your account will be activated automatically.
If your account activation link has expired, you can still access your account through the software: Click Forgot Password to reset your password, or Use Log in with verification code to sign in directly
You can change your login password by using the Forgot Password feature: Click Forgot Password on the login page. Follow the instructions in the email to reset your password. Once reset, you can log in with your new password.
To change the email address linked to your account, please contact our support team: https://support.pdnob.com/#/ Our team will respond within 24 hours on business days. During holidays, responses may take up to 48 hours. Our support staff will assist you with updating your email safely and securely.
Yes, all PDNob products offer a free trial on their product pages so you can evaluate them before making a purchase. If you have any questions about product features during the trial, please contact our support center for assistance: https://support.pdnob.com/#/
We currently accept Credit Card, PayPal, Google Pay and Apple Pay worldwide.
Clear the cookies of your browser, make sure the network connection is good. If possible, switch to another payment method and try ordering again. If the issue persists, contact the PDNob support team at https://support.pdnob.com/#/
If your product still shows as a trial version after purchase, please try refreshing the software or logging out and back in, and if the issue persists, contact the PDNob support team at https://support.pdnob.com/#/
To cancel your subscription quickly, you can always contact our support team. We will respond within 24 hours on weekdays and 48 hours on holidays.
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For more support or collaboration, choose an option below.
Customer Support
Fill out the online form and we’ll respond within 24 hours on weekdays or 48 hours during holidays.
Contact UsAlternatively, please email us at: [email protected]
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